Christmas Delivery Info

Christmas Delivery Timeframe
UK
Royal Mail 2nd Class December 12th
Royal Mail 1st Class December 16th
Royal Mail Tracked 24 December 19th (2pm cut off)

If you have questions about delivery timeframes you can email our customer service team at cs@jaxonandjames.com.

International
International Standard (France, Germany) Asendia - December 15th Chronopost / DPD - December 14th
International Standard (Spain) December 12th
International Standard (Austria, Belgium, Ireland, Italy, Luxembourg, Netherlands, Norway, Switzerland) December 12th
International Standard (Denmark, Finland, Poland, Portugal, Sweden, Slovenia) December 9th
International Standard (Czech Republic, Greece, Slovakia) December 8th
International Standard (Australia) December 1st
International Standard (Rest of the world) December 1st
International Express (Europe - Non EU Only) December 19th
International Express (Rest of World) December 16th

Please note, International shipments can have delays for security checks and possibly customs checks. If you have questions about delivery timeframes you can email our customer service team at cs@jaxonandjames.com.

Christmas Customer Service Hours
December 23rd 9:00 A.M. till 2:00 P.M.
December 24th Closed
December 25th Closed
December 26th Closed
December 27th Closed
December 28th 9:00 A.M. till 6:00 P.M.
December 29th 9:00 A.M. till 6:00 P.M.
December 30th 9:00 A.M. till 2:00 P.M.
December 31st Closed
January 1st Closed
January 2nd Closed
January 3rd Back to Regular Hours. (9:00 A.M. till 6:00 P.M.)